We would like to invite you to download the Parents Gateway mobile app on your mobile phone (available on iOS and Android platforms only) and perform a simple one-time on boarding. Please refer to a step-by-step guide below.
Step 1 – SingPass Registration and 2FA Setup
SingPass 2-Step Verification (2FA) is required for on-boarding. If you have not registered for a SingPass or have not set up the 2FA, please visit the SingPass website (https://www.singpass.gov.sg), or scan the QR codes below to do so. Should you require further assistance, please contact SingPass Helpdesk at 6643-0555.
Step 2 – Download Parents Gateway Mobile App
a. Open the Apple App Store or Google Play Store app on your mobile phone.
b. Search for the ‘Parents Gateway’ mobile app, or scan the QR code below.
c. Download and install the app onto your phone.
d. Enable ‘Allow Notifications’ to receive push notifications.
Note: Supported OS Versions - Android 5.0 or later & iOS 9.1 or later
Step 3 – One-Time On-boarding
1. Tap on “Log in with SingPass”.
2. Log in with your SingPass (2FA).
3. Tap on “Retrieve” to retrieve your child(ren)’s information.
4. Tap on “Done” to
5. You should see your child(ren)’s school announcements and activities (if any)
pleased to share with you this video available on YouTube: https://youtu.be/PCM5o8jAncc
You can also
use the QR code below to view the video: